Billing and Payment Policy

Introduction

At obrano.shop, we strive to make your shopping experience seamless and secure. This Billing and Payment Policy outlines the accepted payment methods, transaction handling procedures, and billing practices. Our store operates from the United States and ships exclusively within the USA.

Payment Methods

We currently accept the following secure payment methods:

  • Mastercard
  • American Express (Amex)
  • Diners Club
  • Discover
  • Visa
  • Shop Pay
  • Apple Pay

Currency

All transactions conducted on obrano.shop are processed in United States Dollars (USD).

Billing Information

To ensure prompt processing of your order, please make sure that:

  • The billing information you provide is accurate and complete.
  • Your billing details match the address and name associated with your chosen payment method.

Any inconsistencies may lead to order delays, cancellation, or issues during transaction verification.

Order Confirmation

After completing a purchase, you will receive a confirmation email with:

  • A summary of your order
  • A transaction ID that serves as your proof of payment

Please retain this email for your records.

Transaction Security

We take your security seriously. All transactions on our website are:

  • Encrypted using Secure Socket Layer (SSL) technology
  • Stored securely with AES-256 encryption

We follow all PCI-DSS (Payment Card Industry Data Security Standards) and employ additional industry-standard security measures to protect your information.

Refunds and Disputes

  • Refunds will be processed using the original method of payment.
  • If you notice a billing issue or have a dispute regarding your transaction, please contact us immediately at obrano05@gmail.com so we can resolve the matter quickly and fairly.

  • Store Contact Information

    • Trade Name: OBRANO
    • Phone: +998991508651
    • Email: obrano05@gmail.com
    • Physical Address: 217 Dunbar Street, Suite 100, Kingsport, Tennessee, United States